Join our Team
Lasell Village offers competitive pay, and a full complement of employee benefits, including free tuition at Lasell University for full-time (over 20 hours per week) employees and their dependents when they qualify for admission.
Lasell Village is located in Newton, Massachusetts, just 11 miles from downtown Boston.
Administrative
Housekeeping Manager
POSITION SUMMARY: The Housekeeping Manager is responsible for the planning, organization, employee development, and operation of the Housekeeping Department. This role ensures a consistently clean, safe, and welcoming community for residents, visitors, and staff.
The Housekeeping Manager supervises all housekeeping personnel, maintains regulatory compliance, upholds infection control standards, and ensures high quality customer service in alignment with the organization’s mission. This position interacts regularly with residents and requires exceptional communication, hospitality, and service recovery skills.
Key Responsibilities
Department Operations & Standards
- Develops and manages daily, weekly, and monthly cleaning and project schedules for resident apartments, common areas, studios, and the skilled nursing (Lasell House).
- Ensures all housekeeping activities comply with federal, state, and local regulations and organizational infection control policies.
- Performs routine inspections of all assigned areas for cleanliness, sanitation, safety, and quality of work.
- Conducts regular inspections of nursing units, studios, independent living apartments, and community spaces to ensure compliance with standards.
- Oversees proper care, use, and maintenance of housekeeping equipment and supplies.
- Inspects storage rooms, utility closets, and supply areas to ensure organization, safety, and adequate inventory control.
- Availability to work evenings, weekends, and holidays as needed.
Staff Leadership & Development
- Supervises, trains, schedules, and evaluates housekeeping staff.
- Develops and delivers ongoing in-service training, onboarding, and professional development programs.
- Ensures staff follow all safety procedures and use equipment properly at all times.
- Promotes a positive team environment and encourages teamwork, accountability, and service excellence.
Customer Service & Resident Relations
- Responds promptly and professionally to resident requests, concerns, and service needs.
- Maintains strong resident relations through clear communication, problem solving, and courtesy.
- Collaborates with all departments to support special events and post event cleaning needs.
Administrative & Financial Management
- Orders and maintains housekeeping supplies and equipment; ensures adequate inventory levels.
- Prepares and manages the annual housekeeping budget and reviews monthly performance against budget.
- Processes payables accurately and in accordance with organizational policies.
- Develops and maintains written housekeeping policies, procedures, and operational standards.
- Coordinates maintenance and repair needs with the Facilities Department.
Compliance, Safety & Quality Assurance
- Ensures compliance with all state and federal healthcare regulations, including those specific to skilled nursing facilities.
- Maintains confidentiality and safeguards all Protected Health Information (PHI).
- Identifies opportunities for process improvements and implements enhanced cleaning methods and technologies.
- Upholds organizational safety protocols and participates in emergency response as required.
- Maintains the overall cleanliness and safety of the community, including indoor and outdoor as applicable.
Other Duties
- Performs additional responsibilities as assigned.
Qualifications
Education & Experience
- Minimum of five (5) years of supervisory experience in housekeeping, preferably within a healthcare, senior living, or life plan community setting.
- High school diploma or GED required; college degree preferred.
Knowledge, Skills & Abilities
· Must be able to read, write, speak and understand the English language.
· Excellent verbal and written skills required.
- Proficiency with Word, Excel, Outlook and payroll systems.
- Ability to learn and adopt new technologies used for department management, billing, and scheduling.
- Ability to make independent decisions and handle situations requiring tact, patience, and professionalism.
- Demonstrated ability to motivate, coach, and manage a diverse team.
Environmental Factors & Physical Requirements
· Ability to walk throughout campus daily and be outside in inclement weather.
· Regular climbing and descending of stairs.
· Ability to lift, push, or pull up to 50 lbs.
- Exposure to animal hair/dander in this pet-friendly community.
- Potential exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals.
SALARY: $73,000-75,000
We are proud to be listed as an Age-Friendly Certified Employer.
Please email resume to msoler@lasell.edu
Assistant Dining Services Manager
Job Description
POSITION SUMMARY: This position will support the Dining Services Manager in the day-to-day operations of the Dining Room & Margaret’s Café. This position will communicate with kitchen staff in accordance with established Dining policies and all procedures during the absence of the Manager. Assuring an organized, efficient, and pleasant dining experience for the residents and guests of Lasell Village. Quality customer service is a top priority for everyone at the Village.
RESPONSIBILITIES:
● Assist in supervision of the Dining Room & Cafe staff, provide direction in accordance with organization and departmental policies and procedures
● Assist in the scheduling and training of new staff. Develop employees by providing ongoing feedback in regard to operational and procedural issues as well as monitor and documenting job performance
● Assist in preparing staff schedules to include work assignments, employee training, vacations, and back-up for absent employees
● Assign work tasks & coordinate floor plan worksheets for staff to ensure prompt and courteous service
● Investigate and resolve complaints concerning food quality and service immediately as well as report all hazardous conditions and all accidents to your manager immediately
● Follow safety regulations and precautions at all times
● Attend and participate in workshop, seminars, in-service training programs, etc. as directed
● Adheres to regulatory guidelines in the storage of frozen food, perishables, and dry food.
● Assist in the coordination & execution of special events & catering with kitchen personnel & other staff
● Maintain a favorable working relationship with all Village employees to foster and promote a harmonious working climate conducive to employee morale and productivity
● Address concerns of residents and employees, referring complex issues to the Dining Service Manager
● Responsible for keeping current on all food and beverage policies and procedures; familiar with administrative policies on fire, safety, and disaster
● Ensures set-up and breakdown of stations are done properly and in a timely manner using the closing checklist
● Monitor and serve food in accordance with established portion control procedures as instructed from the Chef
● Assist in daily or scheduled cleaning duties, in accordance with established policies and procedures
● Dispose of food and waste in accordance with established policies
● Distribute and collect menus as necessary (resident, staff, daily specials)
● Inspects café and dining room serving stations and kitchen server areas for neatness and cleanliness
● Ensure that food and supplies for the next meal are readily available
● Understand the POS system and its functions: Inputting menus, Receipting / charging residents, guest, and staff correctly, and management center, item management
● Creating floor plans and assigning staff to their positions
● Operate the cash register (POS) for opening and closing & running daily reports
● Correctly use the prep knife to prepare food items for sandwich station and salad bar
● Rotate, label and date all stock to ensure no waste due to spoilage
● Serve meals from the steam table
● Set up and refill salad bar, coffee and soup station as needed
● Delivery of take-out orders are done in a timely and efficient manner
● Clean worktables, salad bar, refrigerators/freezers, etc. as needed
SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS:
● Must possess, as a minimum, a high school diploma or equivalency (GED)
● Must be able to read, write, speak, and understand the English language
● Minimum of three years supervisory experience in a food service setting
JOB SKILLS:
● Thrive in a team environment and work well with others
● Must possess the ability to make independent decisions when circumstances warrant such action
● Must possess the ability to deal cheerfully and tactfully with staff, residents, family members, and visitors
● Must be able to communicate with the staff, and other department supervisors
● Must maintain a rapport with the residents
ENVIRONMENTAL FACTORS & PHYSICAL DEMANDS:
● Must be able to move intermittently throughout the workday; may need to reach overhead, push/pull/lift objects, or ascend/descend stairs
● May be necessary to assist in the evacuation of residents during emergency situations
● Must be able to push, pull, move, and/or lift a minimum of fifty (50) pounds.
SALARY: $30 per hour
We are proud to be listed as an Age-Friendly Certified Employer.
Please email resume to msoler@lasell.edu
Part Time Lifeguard
POSITION SUMMARY: Ensures the safety of patrons at the Lasell Village pool by preventing and responding to emergencies. Quality customer service is a top priority for everyone at the Village.
RESPONSIBILITIES:
1. Maintains constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of emergency.
2. Provides emergency care and treatment as required until the arrival of emergency medical services.
3. Presents professional appearance and attitude at all times, and maintains a high standard of customer service.
4. Performs various maintenance duties as directed to maintain a clean and safe facility. Vacuum, skim, (as needed) and record (daily) chemical levels of pool.
5. Performs miscellaneous job-related duties as assigned by management
6. Keeps pool area neat
7. Pays attention to hazards both in and out of the water (broken pieces of lane line on the deck that people could step on, running kids, etc.) and removing the hazards
SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS:
· Six months to one year experience directly related to the duties and responsibilities specified;
· CPR Certified;
· Current certification as Lifeguard by a recognized source of training.
JOB SKILLS:
· Thrive in a team environment and work well with others
· Ability to react calmly and effectively in emergency situations.
· Skill in the application of lifeguarding surveillance and rescue techniques.
· Demonstrates the physical ability and stamina to carry out life-saving duties.
· Knowledge of CPR and emergency medical procedures.
· Ability to follow routine verbal and written instructions.
· Knowledge of customer service standards and procedures.
ENVIRONMENTAL FACTORS & PHYSICAL DEMANDS:
· Works in humid areas, with slippery surfaces underfoot.
· May be required to lift persons out of the water
· Requires constant visual surveillance of pool and surrounding areas
Wage: $22 per hour
We are proud to be listed as an Age-Friendly Certified Employer.
Please email resume to msoler@lasell.edu
Full Time Lifeguard
POSITION SUMMARY: Ensures the safety of patrons at the Lasell Village pool by preventing and responding to emergencies. Quality customer service is a top priority for everyone at the Village.
RESPONSIBILITIES:
1. Maintains constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of emergency.
2. Provides emergency care and treatment as required until the arrival of emergency medical services.
3. Presents professional appearance and attitude at all times, and maintains a high standard of customer service.
4. Performs various maintenance duties as directed to maintain a clean and safe facility. Vacuum, skim, (as needed) and record (daily) chemical levels of pool.
5. Performs miscellaneous job-related duties as assigned by management
6. Keeps pool area neat
7. Pays attention to hazards both in and out of the water (broken pieces of lane line on the deck that people could step on, running kids, etc.) and removing the hazards
SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS:
· Six months to one year experience directly related to the duties and responsibilities specified;
· CPR Certified;
· Current certification as Lifeguard by a recognized source of training.
JOB SKILLS:
· Thrive in a team environment and work well with others
· Ability to react calmly and effectively in emergency situations.
· Skill in the application of lifeguarding surveillance and rescue techniques.
· Demonstrates the physical ability and stamina to carry out life-saving duties.
· Knowledge of CPR and emergency medical procedures.
· Ability to follow routine verbal and written instructions.
· Knowledge of customer service standards and procedures.
ENVIRONMENTAL FACTORS & PHYSICAL DEMANDS:
· Works in humid areas, with slippery surfaces underfoot.
· May be required to lift persons out of the water
· Requires constant visual surveillance of pool and surrounding areas
Wage: $22-23 per hour
We are proud to be listed as an Age-Friendly Certified Employer.
Please email resume to msoler@lasell.edu
Dining Room Server
We have open shifts in our Dining Room. The positions are ideal for students looking for flexible schedules and days, or those seeking a 2nd job. We have a no-tipping policy at Lasell Village.
PRIMARY RESPONSIBILITIES:
- Serve meals to our residents
- Prepare meals-to-go and deliver to apartments in a timely manner
- Set up dining room for service
- Understand the dining room set up and table numbers
- Be able to answer the phone and use a friendly tone while talking with residents and guests, take reservations, check messages
- Greet residents and guests with a smile and a friendly tone
- Walk guests to their assigned tables
- Operate the POS system to enter customer orders and cash out all guests
- Work together with other team members to ensure residents are served in a timely manner
- Set up, stock, refill, and clean stations according to the opening and closing checklists
- Assist in café serving operations in preparing food items
- Assist in daily or scheduled cleaning duties, in accordance with established policies and procedures
SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS:
- Must be able to read, write, speak, and understand the English language
Lasell Village considers the health and safety of its residents, family members, and team members its highest priorities. All offers of employment with Lasell are conditioned on completing and passing a background and drug test, participating in mandatory vaccine programs (e.g., Covid-19, Flu), participating in testing requirements (e.g. Covid-19, TB) and using designated PPE when required.
Lasell Village is committed to equal opportunity in every aspect of hiring and employment. Lasell proactively reviews its policies and practices to assure that decisions with respect to every dimension of employment are made without regard to age, the color of skin, disability, gender expression and identity, genetic predisposition, marital status, national origin, race, ethnicity, religion, sex, sexual orientation, veteran’s status, status as a victim of domestic violence, and all other protected groups and classes under Federal and State Laws and executive orders.
Part-Time Server: One weekend shift required. Hours: Monday through Saturday, 4:00 PM – 8:30 PM; Sunday, 11:00 AM – 2:30 PM.
Full-Time Server: Hours: Monday through Friday, 11:00 AM – 7:30 PM.
WAGE: $15.50 per hour
We are proud to be listed as an Age-Friendly Certified Employer.
Please email resume to msoler@lasell.edu
Health Care
Independent Living Support Aide/ CNA
POSITION SUMMARY: The Independent Living Support Aide provides assistance to residents in an independent living community, ensuring they maintain autonomy while receiving support with daily tasks. This role focuses on light housekeeping, personal assistance, and animal care, fostering a safe, clean, and engaging environment for residents. The aide does not provide medical or skilled nursing care but enhances the quality of life by offering practical assistance and companionship.
RESPONSIBILITIES:
PERSONAL ASSISTANCE & DAILY LIVING SUPPORT
- Provide standby assistance with dressing, grooming, and personal hygiene as needed.
- Assist with mobility support (helping residents move safely with walkers, canes, or wheelchairs).
- Offer medication reminders (but not administer medications).
- Assist with meal preparation, serving, and cleanup.
- Support routine scheduling and appointment reminders.
LIGHT HOUSEKEEPING
- General tidying of living areas, kitchens, and bathrooms.
- Laundry and linen care (washing, folding, and changing bed linens).
- Sweeping, vacuuming, and light mopping of common areas.
- Dusting and wiping down surfaces, tables, and countertops.
- Taking out trash and recycling as needed.
- Watering houseplants upon request.
ANIMAL CARE
- Refilling food and water bowls based on resident instructions.
- Cleaning litter boxes and pet areas.
- Walking small to medium-sized dogs and assisting with potty breaks.
- Providing playtime and companionship to pets.
- Basic grooming assistance (brushing fur, checking for cleanliness).
SOCIAL & LIFESTYLE ENGAGEMENT
- Encouraging participation in community activities and social programs.
- Providing companionship and conversation to promote emotional well-being.
- Assisting with technology use (helping residents with phones, tablets, or video calls).
- Supporting hobby-related activities based on resident interests.
SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS:
- Maintains a current certification in good standing as a Certified Nursing Assistant in Massachusetts or proof of completion of an approved Home Health Aide course.
JOB SKILLS:
- Experience in elder care, home care, hospitality, or related field preferred.
- Empathy, patience, and strong communication skills.
- Ability to work independently and follow individual service plans set by the resident or management.
- Basic knowledge of senior wellness and safety precautions.
- Comfortable working around pets and performing light housekeeping tasks.
- Ability to lift up to 25 lbs for household tasks (e.g., laundry, light lifting).
ENVIROMENTAL AND PHYSICAL DEMANDS:
- May need to reach overhead, handle objects, use finger dexterity, talk, hear, see, and feel
- May need to move, transport or position objects up to 40 pounds
- Continuous moving, standing, climbing, frequent periods requiring sustained uncomfortable physical conditions
- May need to ascend/descend stairs, operate foot controls, balance, stoop, kneel, crouch, crawl and twist
- May need to work in an environment with noise, vibrations and occasional fumes
- May need to work in protective clothing, when company policy and common sense so dictates
- Works in office area(s) as well as throughout resident apartments
- Moves intermittently during working hours and is subject to frequent interruptions
- Works beyond normal working hours and on weekends and holidays when necessary,
- Is subject to call-back during emergency conditions (e.g. severe weather, post-disaster, etc.).
- ls subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants
- Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses
- May be subject to the handling of and exposure to hazardous chemicals.
WAGE: $24.00 per hour
We are proud to be listed as an Age-Friendly Certified Employer.
Please email resume to msoler@lasell.edu